ExamPrep Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your information is collected, used, and disclosed by ExamPrep Hub when you use our mobile applications aimed at students preparing for government exams (including Hindi PYQs Bank and others).
1. Information We Collect
We collect information in different ways depending on which of our apps you are using.
A. Personal Information
- For Apps with Login: If you use an app that requires account creation (specifically for purchasing courses or accessing premium content), we may collect personally identifiable information such as your Name, Email Address, and Phone Number.
- For Apps without Login: If you use our apps that do not require login (e.g., Hindi PYQs Bank), we do not collect your name or email address.
B. Financial Information
- Google Play In-App Purchases: For apps using Google Play Billing, we do not process or store your credit card information directly. Transactions are handled entirely by Google.
- Razorpay: For apps using the Razorpay payment gateway, payment processing is handled by Razorpay. We may receive transaction identifiers to confirm your purchase, but we do not store your banking credentials.
C. Usage and Device Data
We use Firebase Analytics to collect non-personal information to help us improve our apps. This includes:
- Device type and model
- Operating system version
- App usage time and crash reports
- Language preferences (Hindi/English)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our educational services.
- Process payments for "One-time products" or "Remove Ads" features.
- Allow users to access purchased content across devices (where login is supported).
- Analyze app performance and stability using Firebase.
- Display advertisements.
3. Advertisements
Our apps may display third-party advertisements. These ad networks may collect data such as your Advertising ID (AAID) to serve personalized ads.
Ad Removal: Users have the option to purchase a "Remove Ads" package (One-time purchase). Once purchased, ads will be disabled for that specific app.
4. Third-Party Services
We utilize the following third-party services which have their own privacy policies:
5. Data Retention
- Login Data: If you create an account, we retain your profile information as long as your account is active to ensure you have access to your purchased content.
- Transaction Data: We retain transaction records as required by tax and accounting laws.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: examprephub.apps@gmail.com